With a score of 9.7/10 over the last 6 months and with more than 11,530 customer reviews made since February 2011 (through independent consumer review websites), Oxyo-Pneus.fr became number one in terms of customer satisfaction. A key strength on a market that is as competitive as that of online tyre sales.
“We encourage all our customers to contact us, using our chat module or by calling our standard rate number, for advice on a purchase or to track a delivery,”explains Jean-Michel Fabre, General Manager of the online tyre sale pure player website.
“In the event of a late delivery, which is always a possibility, we notify our customers. Personal interaction boosts the human side of Oxyo-Pneus.fr: at our offices, there are people who work behind the computer interface to assist customers in having the best possible purchasing experience!” he says.
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